Harlan helped us buy our first home – he was great! He was very knowledgeable and competent, and on top of it is just a nice guy that helped make the process fun. We actually found the house we wanted right after he’d left on a long-awaited vacation in a remote area. He made arrangements so we could view the house with someone else, and then took many hours out of his vacation time to find internet cafes he could work from to fill out all the necessary online forms for the offer paperwork. It was bank-owned, so it took a while to close, and there were a lot of uncertain moments during negotiations. Harlan was great at handling the bureaucracy that went with the process, and we ended up with an awesome house that had everything we’d wanted and then some, and stayed within our price range. He has also given us some great referrals for contractors!